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About
About helm
"Hospitality is a fantastic industry, which demands a huge range of skills and personal qualities from its workforce"
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​With workplaces changing at a rate of
knots, and unprecedented challenges across the whole industry sector, it's just too easy for businesses to be caught up in a riptide
of issues; and we want to help.
It's never been more important for employees to fully understand what's expected of them; and it's essential that managers & business owners are equipped with the best knowledge &
skills to reduce risk, and to be effective.
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It's also a brutal reality that, with the extensive reach of social media & online platforms, it can take just one customer having a bad experience to seriously impact the reputation of a business.
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With a focus on the workforce, and also the customer experience, our aim is to be a source of information & reassurance to anyone running a hospitality business.
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See how we can help...........
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Positive People
"The reputation and profitability of any organisation is directly linked to
the performance of its people."
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​ This is so true; and it's essential that everybody in your team understands, from their very first day, your expectations regarding their role, performance & behaviour. Then; equally important, is keeping your team on track,
and giving their best.
We've put together a fantastic range of 'off the shelf' resources, which can have a direct impact on the performance and behaviour of your team; as well as helping you meet your
obligations as an employer.
​ We've kept it simple, and with digital or hard copy options available, it's in our Engine Room where you'll find practical help, along with plenty of reassurance and realistic price points.
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​The Engine Room is firing on all cylinders, to make
your life easier, and your business stronger.
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Positive Leader
"The standards & performance of a team, depends on the skills of business owners and their managers"
This is 100% true!
It's also true that nowadays, employees are looking for much more than just a salary, and employers are really having to raise their game if they're to attract & retain the best people.
Then, with the challenges of managing people, it's by having the right knowledge, skills and information to hand that will make a huge difference to the confidence and effectiveness of a manager.
If you're looking to maximise the skills & personal value of your managers, or even your own skills; then a subscription with helm will definitely help.
There'll be no heavy studying involved, or chunks of time needed away from the workplace; just regular access to practical information, valuable tools & reassuring support.
If you're committed to having great leadership & management skills at the helm of your own business, please just click on the button below for more information.
Bespoke Help
"Sometimes, it's just an extra pair of hands, or an a sounding board
that's needed."
Is this the first time you're building a team, and don't know where to start?
Are you concerned about your working culture,
team performance, or morale?
Are sales falling, and you're getting poor reviews?
Or is all the 'people stuff' just getting
on top of you?
If you need help with any of the above, we can offer bespoke support with a simple, flexible arrangement and an affordable hourly rate, without lengthy contracts.
Or, if you have a shopping list of your own, please contact helm for an informal chat.
No pressure and no sales calls guaranteed.
hello@helmpositiveworkplaces.co.uk
Free Resources
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