PRIVACY POLICY

 

At helm, we take your privacy very seriously, and are committed to ensuring customer satisfaction. As such, any information held about you will be held with full respect and in accordance with current legislation. If you’d like to know how, why and what we do with the information gathered about our customers, please keep reading our policy.


If we change our Privacy Policy for the website, we will post the revised Privacy Policy here so that you will always know what information we gather and how we use it. Your continued use of the site (www.helmpositiveworkplaces.co.uk) indicates your understanding & agreement to the Privacy Policy as posted below.

If you have any further questions or concerns regarding our Privacy Policy, please don’t hesitate to contact us by email: hello@helmpositiveworkplaces.co.uk and we’d be more than happy to help you.

 

Information Collected And The Use Of Cookies

 

Information We Need You To Provide

When processing your order or subscription, we will have to ask you for certain personal information (email address, phone number, postal address, bank card details). We do not store any of your payment details on our servers, and, unless arrangements have been made for a bacs transfer, we use Stripe and PayPal to secure your payment information and execute transactions securely. However we do reserve the right to disclose information in order to comply with the requirement of law by court order, to prevent harm to persons or property, to fight fraud and credit risk reduction. If you have any questions regarding your payment data, please email hello@helmpositiveworkplaces.co.uk

 

Information Automatically Provided To Us

We use cookies to better the users experience and may personalise your visits to our website, with news, offers & products. Where applicable this website uses a cookie control system allowing the user on their first visit to allow or disallow the use of cookies on their computer / device.

Cookies are small files saved to the user’s computer hard drive that track, save and store information about a user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website also uses tracking software to monitor its visitors to better understand how they use it.

The 3rd-party tracking software providers are as follows;

Google Analytics which uses cookies to track visitor usage. You can read Google's privacy policy here for further information [http://www.google.com/privacy.html] and opt-out via the Google analytics opt-out browser addon [https://tools.google.com/dlpage/gaoptout/]

 

Contact & Communication

When contacting us directly with questions or further information about our products & services we will do our best to answer any questions or queries you may have submitted.

 

If you subscribe as a member, communicating with you will be an integral feature of the membership service. Contact may be made via email, post, social media, website or telephone as part of the service provided to you.

 

Marketing Communications

When interacting with us we may suggest you subscribe to our mailing list. The decision to do so is entirely of your own preference, and you are under no obligation to do so. Our mailing list is used for the purpose of sending you announcements & special offers we think you’d be interested in via post or email.

Subscribers for this purpose are given the opportunity to unsubscribe at any time through an automated system, you will find clear instructions on how to do so at the bottom of each email.

Email marketing may contain tracking facilities within the actual email. Subscriber activity may be tracked and stored in a database for future analysis and evaluation. Such tracked activity may include, but not be limited to; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information would be used to refine future email campaigns and supply the user with more relevant content based around their activity.

 

Order Fulfilment

Upon adding items to your cart, our website stores data as it is completed. This data includes;

- Full Name - Physical Address - Email Address - IP address

This data is used to compile an order, including membership where requested by the customer. This data is securely stored by our partners, cratejoy. [https://cratejoy.com]

Upon placing an order, our website stores the following data;

- Full Name - Physical Address - Email Address - IP address

This data is used to fulfil your order. After your order has been fulfilled, you can request your account be deleted from our systems.

You can request your data be removed by contacting us at:

hello@helmpositiveworkplaces.co.uk


 

Adverts And Sponsored/External Links

This website may at times contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts they serve. Although this website only looks to include quality, safe and relevant external links, users should always adopt a policy of caution before clicking any external web links mentioned throughout this website. Helm Positive Workplaces cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

 

Your Concerns And Right To Access Information

You have the right to access information held about you at any time. Your right of access can be exercised in accordance with current legislation.


If you have any concerns about your privacy or any queries regarding our privacy policy, or if you already have submitted information that you do not wish us to have, or if you think we have data about you that you do not want us to use or that is incorrect please contact us at the address or email above. The information will be corrected as soon as possible or removed from our database as you request.

 

Social Media Platforms

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact us via email.


This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

Got a question? 

We'd love to hear from you: