Frequently asked questions

How can helm help me?

Whether you're a small business about to take on staff for the first time, or you already have a team of people; helm can make all the 'people stuff' and talent management tasks so much easier. You won't need to tie yourself into lengthy contracts, or spend hours trying to find information for yourself; because there'll be practical help and solutions available for you 24 hours a day. If you're just starting out on your own leadership journey, or you'd like to develop the team leaders within your organisation; helm can help by nurturing fantastic talent management & leadership skills, as well as effectively building knowledge levels & confidence. There's no pressure with helm; I just want to make things easier for anyone dealing with people, by providing some practical options: 1/ join the leadership hub and get plenty help & support 2/ choose something off the shelf through the on-line shop 3/ spend a couple of hours with me, working through your challenges If you'd like to chat through the options, with no pressure guaranteed, just send an email to: and I'll be in touch :)

How much will it cost me?

A single subscription will helm is just £395 per year. If you would like a quotation for multiple users, please contact me at:

How much can helm save me?

Basically, helm saves people and organisations time, money and a whole lot of hassle. When dealing with people, there are so many situations where getting things wrong, can lose businesses significant amounts of money through lost revenue and spiralling costs. Recruiting the wrong person for example, a tribunal case, poor customer service, ineffective appraisals, a disengaged workforce. The list is endless and each scenario can drain profit from a business. There are equally as many situations which devour huge amounts of time. Think of the hours that can be spent dealing with poor performance or disgruntled employees; or the time committed to a recruitment campaign, only to find yourself back to square one a few months later when it doesn't work out. And what about those meetings which go on and on, but achieve little? Time is a hugely expensive commodity, and it's easily wasted. Then there's the hassle factor. Constantly dealing with people issues can put enormous strain on a business owner or a manager. It diverts attention from the 'day job' and can eventually wear you down. helm can save significant amounts of time, money and hassle by equipping leaders with the necessary skills to effectively lead their people.

How can I get more information?

Although there is plenty of information throughout the website, I understand that you might just like to speak with someone. Please feel free to send a note via the contact form, or email me at and I'll get back to you. No pressure, and no hard sell guaranteed.

What sort of company is helm?

As the founder of helm, I have almost 40 years' experience in management & HR; working with both small businesses and large multi-nationals. Over those years I have seen every type of people management & leadership style possible; along with thousands of situations, scenarios & people practices. Each having a direct impact on the organisation & people involved. I've witnessed people practices which have literally sent me into despair, but also plenty which have given real cause to celebrate; and it's because of this, I set up helm. It's been proven beyond doubt that there is a direct link between the people practices adopted by an organisation, and its success. Fact!! So with helm, I simply want to help small businesses develop their own people practices so that they, and their people can thrive; and for that positive effect to extend into communities & society as a whole. As a company, I would describe helm as understated but credible, informal but professional; friendly but not in your face; and above all, honest with a distinct lack of corporate spiel. We're on a mission to make workplaces great places to be, where fantastic leadership is the norm; and we're hoping to infect all our followers & members with a good dose of positivity. We genuinely care, we like to spread a little kindness; and we're trying hard to throw a massive dollop of personality into all the people stuff, which can get a bit heavy & mechanical. I love to chat about my mission, preferably in close proximity to a cuppa & cake; and taking time to listen is threaded firmly within helm's dna. If you'd like to know more about helm, please drop me a line at: Louise :)

How do I sign up to the Leadership Hub?

It's great that you're interested in joining the Leadership Hub. Please just click on any of the signing up links which pop up throughout the website, and I'll soon have you set up as a member, with a Leadership Pack on its way. Alternatively, please send an email to: and I'll be able to help you.

What payment methods do you accept?

I've tried to make the payment process as easy as possible. I can take online payments automatically by credit or debit card. Or, if you prefer an invoice and BACS transfer payment, that's no problem; just let me know and I'll sort it out for you. Just to let you know, any prices quoted are subject to VAT.

What if I want to stop using helm?

It would be a shame to lose you, but I don't believe in pressurising anyone to stay. Initial sign up is for a minimum period of 12 months, after which you can cancel your subscription at any time. Please see the Terms and Conditions for full details.

What's in the Leadership Pack?

Ah!! So I wouldn't want to completely spoil the surprise, but let's just say, it's full of all things positive leadership focussed and with gifts for you too!! Look out for your Leadership Pack arriving through the post soon after you sign up.